by Jacqui | Oct 31, 2017 | Communication Tactics, Leadership
Most executives are busy people. They are often seen running (literally) from meeting to meeting. Those meetings are typically scheduled by an equally busy and often super savvy assistant who knows who to make time for and how urgent the meeting is. One of my former...
by Jacqui | Oct 10, 2017 | Communication Tactics, Leadership
I freely admit to being an email and social media junkie. One of my obsessions is clearing my inbox daily and posting multiple times on social media daily. But that isn’t necessarily work I get paid to do so I can’t and don’t spend my day at it. The best advice I...
by Jacqui | Aug 1, 2017 | Communication Tactics, Issues / Crisis Management
When an organization is facing an issue or a crisis, emotions are running high. I’ve been there when the proverbial sh***t hits the fan. Trust me there’s lots of emotion involved. The leaders I have worked with generally turn their initial emotion into...
by Jacqui | May 16, 2017 | Communication Tactics, Leadership
One of my favourite TV shows is Undercover Boss. The show almost always has a lesson about communications in that directives from head office often don’t translate well in the field – proof that one way communication is not effective. So how can companies avoid the...
by Jacqui | Mar 21, 2017 | Communication Tactics
This week, I am going to a conference. I am taking lots of business cards with me – even though this is a social media conference. So, my answer about whether the business card is needed, is a definite yes. In fact, The business card says a lot about its...
by Jacqui | Mar 14, 2017 | Communication Tactics
As a communications person, I am often asked how to breakthrough the noisy news environment to be noticed. Of course as David Brinkley once famously said, “the news is what I say it is”. So the first thing clients need to know is that their news is not the only...
by Jacqui | Jan 31, 2017 | Communication Tactics
I may have an old-fashioned view about respect. In some ways, I guess I have become a curmudgeon. Why? In this hedonistic society, people generally do what’s right for them and live their lives to achieve self-fulfillment on their terms. Unfortunately, that often...
by Jacqui | Jan 24, 2017 | Communication Skills, Communication Tactics
Trump is president. The Conservatives are searching for a leader. I just attended a conference. So I’ve done some watching and listening this past little while. I have been engaged by a few speakers while others have been regrettably dull and only speaking to...
by Jacqui | Nov 15, 2016 | Communication Tactics
Having recently attended a couple of trade shows, I made some observations about their effectiveness as communications vehicles. These shows should be approached in the same manner as any good communications strategy. Here are my top 10 tips based on my...
by Jacqui | Oct 11, 2016 | Communication Tactics
It seems that in today’s business world and in fact in everyday life, we have either forgotten the good manners we were taught or perhaps the manners aren’t being taught. I am not one who stands on ceremony but here’s some rules of etiquette I wish people would follow...
by Jacqui | Sep 6, 2016 | Communication Tactics
The stories about online bullying and fraud keep getting worse. Never has the need to educate children on the proper use of social media been more urgent. Kids get access to social media at a very young age and as soon as they can read and write, they are likely to...
